Susan E. Mazer

President & CEO, Healing HealthCare Systems, Inc.

Susan E. Mazer is President and CEO of Healing HealthCare Systems. A thought leader and knowledge expert on how the environment of care impacts the patient experience, Dr. Mazer is a well-published author and frequent speaker at healthcare industry conferences. She has spoken for the Beryl Institute as well as published white papers and guest blogs on their website. She is known for her work in reducing hospital noise, patient privacy, pain management as the patient experience, and other topics. She has her own blog, http://www.healinghealth.com/susan-mazer-blog/. She writes for the Huffington Post and other journals.

Prior to moving into healthcare, Susan was a professional jazz harpist, performing internationally and recording over 20 albums alone and together with her husband, Dallas Smith. Among the many artists she has worked with, she has performed with Frank Sinatra, Natalie Cole, Johnny Mathis, and jazz pianist, Ahmad Jamal. She earned her MA and Ph.D. in Human and Organizational Development from Fielding Graduate University. She is currently a Fellow of the Institute for Social Innovation at Fielding. She also has two degrees in music, one from Stanford University.

Healing HealthCare Systems, Inc. produces the C.A.R.E. Channel, the only evidence-informed relaxation programming for patient television. It is Currently broadcast in over 1000 hospitals nationally, and in Hong Kong and Australia. HHS and C.A.R.E. celebrate 25 years this year.



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  • Recorded
  • View Anytime
  • 60 Minutes
  • ¤179.00
Curing the Noise Epidemic

This webinar will provide an effective strategy to understand what "noise" means in the healthcare setting and how patients and staff are impacted. What "heals" historically was placing a the sick person in an environment conducive to comfort. Most of those who became "sick" died. However, not every one. And, comfort, physical and spiritual, was the humane response to relieve suffering.

  • Recorded
  • View Anytime
  • 60 Minutes
  • ¤379.00
Curing the Noise Epidemic

This webinar will provide an effective strategy to understand what "noise" means in the healthcare setting and how patients and staff are impacted. What "heals" historically was placing a the sick person in an environment conducive to comfort. Most of those who became "sick" died. However, not every one. And, comfort, physical and spiritual, was the humane response to relieve suffering.