Patient Experience Guidance, Compliance, and Regulatory Information

Patient experience may be termed as an emotional state that patients feel when they undergo treatment at a healthcare setting. The way they are treated and cared for and addressed, the quality of care and the medicine administered, and the respect and regard with which they were treated are all important components of patient experience. Patient experience plays a vital role in providing patient-centered care and building up the reputation of the healthcare provider.

Quality Management in Healthcare involves putting processes in place and adhering to them

Quality management in healthcare is a critical requirement for healthcare organizations. Making quality management patient-centric comes first. Adapting and implementing standards and tools is the next step towards this. more...


What is healthcare environment, and how does it matter?

Healthcare environment is pretty much easy to understand as a concept. It is the creation of a healthful atmosphere and milieu at a healthcare setting in which a patient is undergoing treatment. more...


What are the tips to improve patient experience in healthcare?

Just like customer experience or visitor experience, patient experience is something that matters to both the giver and the receiver. It may be described as the set of interactions that the healthcare provider and the patient have with each other. While administering medications is a critical aspect of patient experience, it is by no means the only one. Several others, such as the feeling the patient had when at the healthcare setting, either positive or negative, many other elements go into patient experience. The affability or otherwise of the nurse or other staff, the way the staff administrative conducted itself with the patient, the ease with which the billing was done, the way in which the appointments were fixed and honored, are some of the important ingredients that go into patient experience. more...