Driving higher Employee Productivity and Effectiveness through Revenue Cycle Innovation

MentorHealth
Date: Tuesday March 17, 2020
Time:

10:00 AM PDT | 01:00 PM EDT

Duration: 60 Minutes
Instructor: Michael L. Duke
Webinar Id: 801954

 Live 

$139.
One Attendee
$299.
Unlimited Attendees

Recorded

$179.
One Attendee
$379.
Unlimited Attendees ?

Combo

Live + Recorded
$269 $318  
One Attendee
Live + Recorded
$599 $678  
Unlimited Attendees ?

In this webinar, the speaker will discuss leveraging innovative process enablers that dramatically improve staff outcome contribution to the organization and help to fine tune training requirements for individual level increase in value to the organization.

Overview:

This session will discuss innovative tools and techniques to improve overall Revenue Cycle employee performance by driving two key components related to improving individual productivity ratios as well as effectiveness ratios.

We will discuss leveraging innovative process enablers that dramatically improve staff outcome contribution to the organization and help to fine tune training requirements for individual level increase in value to the organization.

While specific tools and techniques will be discussed, we will also review case studies to understand the art of the possible and the positive financial impact these gains will have on a variety of healthcare organizations.

Why you should Attend: Healthcare operating margins are continually experiencing downward pressure and it is a daily struggle to find ways to mitigate negative performance. This presentation will provide usable approaches to driving improved financial outcomes.

Areas Covered in the Session:

  • Leveraging exception based workflow, next most valuable activity and nudge capabilities
  • Using Robotic Process Automation to obtain meaningful information for FTE performance improvement
  • Using new analytic methods to improve individual employee outcomes

Who Will Benefit:
  • CFO
  • VP of Revenue Cycle
  • Managers in Revenue Cycle activities
  • Select staff employees

Speaker Profile
Michael L. Duke has diverse experience and a record of accomplishment in leading people, programs, improving operational outcomes, and developing best management practices within the healthcare industry for over 29 years.

He has led several successful engagements that demonstrated an ability to develop and execute executive level strategies. Recognized for professionalism, commitment to excellence, and ability to communicate and work with senior management, associates, and customers. He has proven expertise in the areas of: Operations Management, Corporate Performance Management and Revenue Cycle Management.


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