The session will discuss the requirements, the risks, and the issues of the increasing use of e-mail and texting for patient and provider communications and provide a road map for how to use them safely and effectively, to increase the quality of health care and patient satisfaction.
Time: 10:00 AM PST | 01:00 PM EST
Duration: 90 Minutes
This session will focus on the rights of individuals to communicate in the manner they desire, and how a medical office can decide what is an acceptable process for communications with individuals.
The session will explain how to discuss communications options with individuals so that you can best meet their needs and desires, while preserving their rights under the rules.