Verification and Validation of Healthcare Processes

Duration: 60 Minutes
Instructor: Dev Raheja
Webinar Id: 800117


One Attendee


This webinar will cover verification and validation techniques in variety of industries. It includes strategies and methods most suitable for healthcare and its goal of "first, do no harm." Included in the webinar are how to form teams, how to manage teams, how to plan, management responsibilities, and risk assessment.

Why should you attend: Healthcare systems must have a system of assurance that a service, or system meets the needs of the patients, families, and other identified stakeholders. It often involves acceptance and suitability with loyal customers.

The management system should constantly assess whether or not a product, service, or system complies with a regulation, requirement, specification, or imposed condition. It is often an internal process of management review of the results of independent verification and validation. Management must close the findings on technical and management gaps to gain the trust of patients and their families.

Areas Covered in the Session:

  • Understanding and developing process requirements
  • Process FMEA to validate process risks
  • Process introduction protocols
  • Process maintenance protocols
  • Process performance protocols
  • Management reviews
  • Risk mitigation
  • Corrective and Preventive Action system
  • Revised risk assessment
  • Data analysis for management reports

Who Will Benefit:
  • Chief Medical Officers
  • Physicians
  • Nurses
  • Department Clinicians such as Radiology, Surgery, Emergency Medicine
  • Quality Assurance staff
  • Patient Safety staff
  • Pharmacy staff

CME Credit Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of Colorado Foundation for Medical Care (CFMC) and MentorHealth. CFMC is accredited by the ACCME to provide continuing medical education for physicians.

Colorado Foundation for Medical Care designates this educational activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Other Healthcare Professionals Credit Statement
This educational activity has been planned and implemented following the administrative and educational design criteria required for certification of health care professions continuing education credits. Registrants attending this activity may submit their certificate along with a copy of the course content to their professional organizations or state licensing agencies for recognition for 1 hour.

Disclosure Statement
It is the policy of Colorado Foundation for Medical Care (CFMC) and MentorHealth that the faculty discloses real or apparent conflicts of interest relating to the topics of the educational activity.
All members of the faculty and planning team have nothing to disclose nor do they have any vested interests or affiliations.

Continuing Education Credit

Colorado Foundation for Medical Care (CFMC) hosts an online activity evaluation system, certificate and outcomes measurement process. Following the activity, you must link to CFMC’s online site (link below) to complete the evaluation form in order to receive your certificate of credit. Once the evaluation form is complete and submitted, you will be automatically sent a copy of your certificate via email. Please note, participants must attend the entire activity to receive all types of credit. Continuing Education evaluation and request for certificates will be accepted up to 60 days post activity date. CFMC will keep a record of attendance on file for 6 years.

Speaker Profile
Dev Raheja, MS,CSP, A respected and sought out expert on hospital safety, author of Safer Hospital Care: Strategies for Continuous Innovation draws on his 25 years of experience as a risk management and quality assurance consultant to provide hospital stakeholders with a systematic way to learn the science of safe care. He teaches "Quality Improvement Methods in Healthcare" for the BBA program in Healthcare Management at Florida Tech University. He has written over 20 articles on healthcare quality and safety, and is a member of the American College of Healthcare Executives.

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